Attention : Under the direction of Indiana Governor Eric Holcomb, we may now begin accepting all kinds of dental appointments – no longer solely emergencies – as of April 27, 2020! With PPE recommended by the Centers for Disease Control and Prevention (CDC), and infection control and sterilization guidelines under the American Dental Association, we are now able to open safely and hold our normal, convenient office hours – with plenty of evening hours. Dental facilities have specific needs and requirements, and this resource is critical for us to follow, as we’ve always done. The instruments and equipment used in dental offices and clinics are unique, and keeping them as germ-free as possible is imperative.

Amid the COVID-19 (coronavirus) outbreak, dental patients are more concerned than ever about the hygiene practices of dental facilities. Here at Pulver Dental Care, your health and safety are our #1 concern, as it’s always been. Bear in mind, keeping the office sterilized from top to bottom has always been practiced, but we are taking extra precautions as the COVID-19 pandemic continues to change our lives.

Safety Comes First – Dental Sterilization Is Essential, As Always

Every member of our dental staff is required to abide by the many measures we’ve put in place to ensure cleanliness and a sterile environment. Some of these steps include:

  • Washing hands vigorously with disinfectant hand soap, up to the elbows – before seeing patients and otherwise throughout the day
  • Wearing medical-grade face masks and disposable gloves (new gloves for each patient we see)
  • Disinfection of all surfaces (including countertops, dental chairs, trays, X-ray machines, etc.)
  • Equipment sterilization and sanitation with high-end machinery and tools
  • Using disposable materials when possible, and disinfecting/sterilizing equipment and tools between patients
  • Sneeze guards at the front desk to create a safe distance between you and our front desk team
  • Air purifiers in each room to eliminate aerosols

To go along with these new and old precautions, our dental sterilization system, with a dental autoclave, dental sterilizers, steam sterilizers, and other special equipment allows us to operate under the strictest measures, thereby keeping patients safe. You can trust that we are doing all we can to keep our office infection-free and comfortable. We understand our patients’ concerns and strive to eliminate any undue stress and anxiety during this time.

How You Can Help Keep Us All Safe

If you need to fill out new patient forms, we will discuss this with you via phone call while confirming your appointment. When you arrive for your appointment, please wait in your car and call our office number to let us know you’ve arrived. Effectively, our reception room is closed. No one will be permitted to wait anywhere other than their own cars.

Before entering our building, you will be screened by one of our staff members. This includes checking your temperature and answering a set of questions regarding your recent health. Afterward, you’ll be taken directly to the treatment room. As you enter our office, you’ll notice we’ve provided hand sanitizer and hand soap as approved and recommended by the CDC. Checking out of our office will include as little paper handling as possible.

Keeping Our Staff (And You) Safe And Healthy

Just as we care so deeply for our patients, we make sure our staff is healthy too. We encourage any team members to stay home if they are not feeling well. If they believe they have been exposed to the virus, we suggest they get tested for COVID-19 as soon as possible and await results before returning to work.

Similarly, if you are not feeling well, please re-book your dental appointment at any time. We are ready to accommodate patients’ needs, especially when health is at stake.

If you have any questions or concerns about our dental sterilization process, how we are handling patients or anything else related to your oral health and hygiene, please contact us. We understand your worries, and we’re here for you every step of the way.